FAQs

General:

What time zone are the camps on?

Who are the coaches/counselors?

Do the coaches have to pass any sort of test before hire?

What is the player-to-coach ratio at your camps?

Are there athletic trainers available for campers to get taped before playing or ice after?

What if my camper needs to take prescribed medication during camp?

How can a camper find a coach or counselor if they need help?

If my camper is hurt, what is the protocol for dealing with an injury during camp?

Do you offer food options for those campers with food allergies, etc.?

Will there be drinks available during the camp?

Is there any backup plan to a camp should bad weather arise?

Do you offer any financial scholarships to attend your camps?

What is the deadline to sign up for camp?

Can I pay for the camp in installments?

What is the processing fee & service charge?

Do I need to bring any additional medical paperwork to camp check-in?

Can we purchase extra T-shirts and shorts at the camp store?

What is the camp bank?

Does every camp offer the camp bank?

Which camps offer transportation?

 

Cancellations, Transfers and Wait Lists:

What is the policy for refunds on cancellations?

If we have to cancel from a camp, can we apply the balance towards a camp next year?

How long before we will receive the refund after cancellation?

What if the card I used to pay for the camp has since been cancelled?

If we need to move our camper to a different session due to a schedule conflict, can this be done?

Can I sign in to my account and transfer my camper on my own?

How soon will we know if our camper is going to get off of the wait list?

How will I know of such an opening in a specific camp?

How long do I have to claim a camp spot if I get the chance to get off the wait list?

 

Rooming:

Do you accept roommate requests?

Can we request multiple roommates?

If we request a double, is it guaranteed that we will be placed in a double?

When will we know who our kid is rooming with?

Do you room kids with other campers around their age?

What if we request two kids to room together who are of ages outside of this range?

Are there laundry facilities available in the dorms?

Is there ice available in the dorms?

Who takes care of the campers in the dorms in between sessions and at night?

If we are a non-boarder, will there be meals included?

 

 

 

 

 

What time zone are the camps on?

Our office is on Eastern Standard Time.

Who are the coaches/counselors?

We hire both coaches and counselors for our Summer Camps. All of our coaches are club, high school or college coaches. They are responsible for developing and running training sessions and coaching the teams at night. All Notre Dame coaching staffs will be present at their respective camps as well.

Counselors are current college players from Notre Dame and other schools in the area. They are responsible for taking care of the campers in the dorms, walking them to and from the field and assisting the coach with demonstrations and any other needs they have during training and games.

Do the coaches have to pass any sort of test before hire?

Yes. All of our coaches and counselors must have passed a background check through the Human Resources Department before being cleared for hire by the Camps office.

What is the player-to-coach ratio at your camps?

Generally we set the ratio to be between 8-1 and 10-1 given the various sizes and age groups of our camps that are offered.

Are there athletic trainers available for campers to get taped before playing or ice after?

Yes. There are athletic trainers available at each venue before and after each session. They will have ice bags available on-site.

Our athletic training staff is not allowed to give out any pain medication (Advil, Ibuprofen, Tylenol).

What if my camper needs to take prescribed medication during camp?

Campers taking prescription medicine must be responsible for their own medication. If your child cannot self-medicate, a parent or legal guardian must be available to administer medication during camp. If you decide that your child can self-medicate, please make arrangements to remind your child to take his/her medication. Camp counselors and athletic trainers are not allowed to hold or dispense prescription medication and will not be responsible for reminding your child to take their medication. Additionally, the health center will not hold or dispense medication.

Should an emergency situation arise, there will be trained medical personnel on-site that will be able to provide aide.

How can a camper find a coach or counselor if they need help?

Coaches and counselors can be seen up and around throughout the day. All staff dorm rooms are marked with bright poster board so the campers can easily identify them.

If my camper is hurt, what is the protocol for dealing with an injury during camp?

If the camper is injured between the hours of 8 a.m. and 4 p.m., they will be admitted to the Campus Health Center if needed. Should the injury occur outside of this window they will be assessed and assisted as needed by on-site medical staffers and an on-call EMT (if needed). We also have transport ability to our local off-campus emergency medical facilities if it is deemed necessary.

Do you offer food options for those campers with food allergies, etc.?

Yes. We work hand-in-hand with our Dining Services to put together a menu including options for those campers who have allergies to various foods.

Please fill out the portion of the online application asking for food allergies to assure that we are aware of any allergies your camper may have.

Will there be drinks available during the camp?

Yes. Both water and Gatorade will be provided at each camp session for all campers.

Is there any backup plan to a camp should bad weather arise?

Yes. All of our outdoor camps have emergency relocation plans to indoor facilities should they be needed. Our indoor camps will remain at their respective locations, but they do have a further evacuation plan to get to more secure surroundings should the weather provide a significant threat.

Do you offer any financial scholarships to attend your camps?

Due to NCAA bylaws we do not offer any sort of financial scholarships for our camps. We do, however, accept any third-party scholarships which have been given out to campers. Some examples would include the Boys and Girls Club, their school or various community centers.

What is the deadline to sign up for camp?

There is no official deadline to sign up for camps; however, we do limit the number of participants in each session so sign up early to avoid being placed on a camp wait list.

Can I pay for the camp in installments?

We only offer a two-payment plan for our football camps. All other camps are pay in full upon completion of the campers online registration.

What is the processing fee?

The processing fee is a charge by our website provider for the services rendered for storing and organizing all of our camp information. Service charge is applicable to all individual athletic camp registrations processed by the University of Notre Dame.  This fee is charged regardless of payment method used by the customer.  The charge assists in the funding of University outreach initiatives and non-profit programming through our Department of Athletics.

Do I need to bring any additional medical paperwork to camp check-in?

No. Once you have completed the online registration and signed the electronic waiver, your camper has completed all necessary steps to attend our camps. Also, it is not necessary to have your camper complete a physical prior to our camps.

Can we purchase extra T-shirts and shorts at the camp store?

Yes. There will be extra shirts and shorts available each night at the camp store, as well as at registration. Please note that although we do our best, we make no guarantees to have all sizes available.

What is the camp bank?

The camp bank is a place where campers can keep their money so they are not responsible for it in their rooms throughout the day. There is no cost to take advantage of the camp bank. There will be a camp bank station at registration where the camper can set it up. To use the bank, all the camper has to do is put the cash (cash only—no checks) in a special envelope we provide. The camper will then write his or her name and other information on the envelope.  The bank is locked up by our Notre Dame Camp staff to ensure its security. The only time campers have access to the camp bank is when the camp store is open at night. To get money out, a camper must go to the camp bank at the camp store and tell the people working her name and other personal information she listed on the envelope. Campers are allowed to get money out, as well as put money in, at any time while the camp store is open at night.

Does every camp offer the camp bank?

No. You will need to check with the staff at registration to determine if there is going to be a bank for that respective camp.

What is the policy for refunds on cancellations?

If we have received cancellation notice eight (8) or more days prior to the beginning of the camp, there will be a non-refundable fee held by the University of Notre Dame, that fee is determined  by sport, but the remainder of the payment will be issued back. If the cancellation is received seven (7) or less days before the start of camp, there will be NO refund issued.

Should a camper suffer any sort of injury within the seven-day window, we will make an exception to this rule provided we receive a signed doctor’s note verifying the injury.

If we have to cancel from a camp, can we apply the balance towards a camp next year?

No. We operate strictly on a refund-only form of credit should a cancellation need to be made.

How long before we will receive the refund after cancellation?

Typically all refunds, via check or credit card, will be received back to the payee 10-14 business days following cancellation from the camp. If the payment was via credit and you have not seen the refund reflected after that window, we ask that you please contact your credit company for further inquiries.

What if the card I used to pay for the camp has since been cancelled?

Should the initial payment have been made with a now-cancelled card, the money will still be refunded to that creditor and they will need to issue you a refund check through their office. If that is the case, we again ask that you call the credit company for further collection.

If we need to move our camper to a different session due to a schedule conflict, can this be done?

If a sport offers multiple sessions of a camp, e.g. girls soccer, a camper can be moved along with the payment, so long as there is not a wait list for the session the camper wishes to switch in to. If a wait list is in effect, the camper will have to be placed at the end of that list and we will refund all money except the $5.50 wait list fee.

Can I sign in to my account and transfer my camper on my own?

No. If you are in need of a transfer, you must contact the Notre Dame Camps office directly and we will process that internally.

How soon will we know if our camper is going to get off of the wait list?

We look to fill open camp spots on a cancellation-by-cancellation basis, so there is no set timeline for when a camper will get the chance to move off of the wait list.

How will I know of such an opening in a specific camp?

If you are eligible to claim a camp spot from the wait list, you will be contacted via phone and/or email by the Notre Dame Camps office at that time.

How long do I have to claim a camp spot if I get the chance to get off the wait list?

Once a family/camper has been contacted regarding an opening in the camp, we offer a 48-hour window to get a response back regarding the opening. Should we have not received an answer at that time, we will proceed to the next name on the list.

Do you accept roommate requests?

Yes. While we do accept roommate requests, however, we cannot guarantee that all requests will be filled due to dorm limitations.

Can we request multiple roommates?

Yes. However, we can only guarantee that one (1) roommate per request will be filled due to the fact that the majority of our rooms are doubles. Both kids MUST have matching requests on their forms; otherwise we will not necessarily match them up in a dorm room. Should a triple or a quad be requested we do not guarantee that those requests will be filled due to dorm limitations.

The date that your online application is completed and the roommate requests submitted has NO bearing on whether the request can be filled our not, but rather is based strictly on dorm layouts and limitations.

If we request a double, is it guaranteed that we will be placed in a double?

No. While the two campers would be roomed together, there is still a chance that they would be sharing a triple or a quad with one or two additional campers based on dorm availability.

When will we know who our kid is rooming with